About Us

Welcome to Betterhouse

At Betterhouse, we believe everyday living deserves a little more comfort, warmth, and care. We're a curated home essentials shop, bringing together quality bedding, bath, and kitchen products that help make your house feel like home.

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Who we are

Betterhouse is an independent online store founded in 2026 by Chad Turner and based in Ocala, Florida. We sell exclusively online at betterhouse.com.co and ship to customers across the United States.

Betterhouse is a sole proprietorship owned and operated by Chad Turner. Orders, returns, and customer service are handled directly by Betterhouse.

How we source

We don't manufacture or inspect products ourselves. Our U.S.-based supplier partners fulfill and ship orders directly from their facilities. If your order includes items from different suppliers, they may arrive in separate packages with separate tracking numbers. Orders usually arrive 4–8 business days after you place them, including processing and shipping. Betterhouse is your point of contact for order questions and returns.

Our Mission

We focus on bedding, bath, kitchen, and everyday home pieces for use in real rooms and routines. We work with supplier partners to offer a changing selection of practical essentials.

Why Shop With Us

  • Thoughtfully selected bedding, bath, and kitchen essentials
  • 14-day return requests for eligible items, and cancellations before shipping; see our return policy
  • Secure checkout through Shopify Payments, with Shop Pay, Apple Pay, and Google Pay accepted
  • Friendly, responsive customer support — email owner@betterhouse.com.co and we reply within 1–2 business days

Get in touch

Betterhouse · 5194 NE 14th Place, Ocala, FL 34470, United States · owner@betterhouse.com.co · (813) 362-8779